| Error Message | Internet Explorer cannot open the internet site |
| Error Number | N/A |
| Version | All versions |
| Description of the Problem | This error is received when logging in to iBrowse. This is a Microsoft bug that has not been fixed, and is derived from one of the automatic updates from IE 6/7 or Windows XP. |
- Upgrade to Internet Explorer 8.
- Disable the Skype add-ons. Do as follows:
a. Open Internet Explorer. b. From the menubar, select Tools > Manage Add-ons. The Manage Add-ons screen is displayed. b. In the Name column, in the Skype Technologies SA section, right-click the first row, and select Disabled. As a result, the Status column is displayed as Disabled. d. Repeat for all other rows in the Skype section.
e. Click Close when done.
- If there are no Skype components, or the problem persists, repeat the procedure for all add-ons. Re-enable them one by one until you identify the problematic component.
