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iBrowse Error “The Remote Procedure Call Failed” – Troubleshooting

Error Message The remote procedure call failed
Error Number -214702370
Version All versions
Description of the Problem While generating a report from inside iBrowse, the COM+ crashed.

To solve this problem:

  1. Check that the report file (to which iBrowse refers) in the TK folder is updated. Check also lavlibSQL.dll, under the TK/Windows directory.
  2. If there are any calculations in the report, disable them. Do as follows:

a.   From the TKSQL menubar, select Setup > Add/Edit Configuration Files > Edit View System Environment Definitions. The System Configuration screen is displayed.
b.   Click iBrowse.
c.   In Calculate when Producing Reports, select No.

  1. In the event log, check if there are any errors related to the system. Usually the error headings are written in one of the following possibilities:
  • TimeKeeper SQL
  • VBScript
  • COM+

According to the error’s description, you can identify to which .dll there is a problem.

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